Here at Painted Olive we have a reputation for providing only the highest quality goods and services. However if for whatever reason you are not happy with your purchase please do not hesitate to contact us within 24 hours of receipt and return your items within 14 days.
If your item has arrived and is damaged, all we ask is that you email a photograph over to us so that we can see the damage and discuss the return.
Please ensure the item is packaged adequately to ensure the goods are not damaged further in transit otherwise we may not be able to offer a refund. We strongly recommend that you use an insured, registered delivery service and keep the receipt as we cannot accept liability for goods lost or damaged in transit.
Eligible refunds will be processed within 48 hours of us receiving the returned goods.